Managed IT plans and pricing.
Monthly service fees, separate costs and the steps before managed services begin, for businesses of 5 to 250 people in Prince George and Central and Northern BC.
From first conversation to fully managed.
We take the time to understand your business, show you what your network needs and agree on the work together before managed services begin.
-
01
Free initial consultation
We spend one hour learning about your business and its IT concerns. There’s no cost and no obligation.
-
02
On-site IT review
We visit your location for a free, one-hour review of your network. If a more detailed assessment is needed, we discuss the scope and cost with you first and proceed only with your approval.
-
03
Proposal, approval, and remediation
You review a written proposal listing the work needed to bring your network onto the standard every CMO client runs on. It includes itemized labour, hardware and licensing pricing, plus a timeline with milestones and dates. If you accept the proposal, we convert it into an estimate with matching scope and pricing for your approval.
The approved work includes reviewing and verifying backups and configuration, and is billed on a time and materials basis, separately from your monthly managed fee.
-
04
Transition to managed services
Once that work is complete, your business moves onto a managed plan with network management and the full Sentry security platform to help protect your business and respond to threats. Both plans use a 12‑month agreement with 30 days’ written notice.
Compare managed IT plans.
Both plans include the full Sentry security platform and support from the same senior team. Complete adds extended support and the assurance services listed below.
Prices are in Canadian dollars, per endpoint per month. An endpoint is each laptop, desktop, physical server or virtual machine we manage. Five-endpoint minimum; volume pricing at 100 or more endpoints.
Every managed system needs Microsoft 365 Business Premium, because its security features are part of how we protect your business. You buy it directly from Microsoft. Hardware, backup hardware, cloud storage, mobile device management, onboarding and project work are quoted separately.
Both plans include incident response; forensic investigation, legal and breach-notification support, and major rebuilds are quoted separately.
Proactive
- ✓The same senior team, whatever your size
- ✓Response within one hour during business hours
- ✓Monitoring, maintenance and helpdesk
- ✓Sentry security platform, all nine layers
- ✓Network management and after-hours action on critical outages
- ✓Microsoft 365 licensing assistance, configuration and security
- ✓Security awareness training and phishing simulations
- ✓Automated patching across all endpoints
- ✓Backup monitoring and daily automated verification
- ✓Monthly automated security and compliance reports
- ✓PIPEDA and BC PIPA compliance alignment
- ✓Cyber insurance questionnaire preparation
- ✓Annual IT budget forecasting
- ✓Quarterly business reviews
Business hours: Monday to Friday, 8:00 a.m. to 4:30 p.m. PT, excluding statutory holidays.
Complete
- ✓24/7 priority support, no per-ticket fees
- ✓15-minute escalation for critical issues
- ✓On-call response for critical security events
- ✓Dedicated account manager
- ✓Priority scheduling for projects and changes
- ✓Manual, human-tested restore verification
- ✓Annual security audit and penetration test
- ✓Quarterly CIS-aligned risk assessments
- ✓Manual, human-verified compliance posture reports
- ✓Quarterly executive security briefings
12-month service agreement, with 30 days’ written notice. Final pricing is confirmed during discovery.
Give your IT team a senior sounding board.
Bring in CMO for a second opinion, a complex technical decision or a clearer plan for what comes next. We provide experienced guidance while your team stays in control and carries out the work.
Questions about the plans?
Contact us to discuss your requirements or arrange the initial consultation.